Returns & Exchanges
At Wholesale Jewelry Website, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn fashion accessories. If your order arrives damaged or doesn't meet your expectations, our streamlined process ensures a quick resolution for your wholesale business.
Return Process
- 1.Initiate a Request
Log into your wholesale account and navigate to the 'Order History' section to select the items you wish to return and receive an RMA number.
- 2.Secure Packaging
Carefully pack the jewelry in its original individual packaging to prevent scratches or breakage during transit, ensuring all tags are still attached.
- 3.Ship the Items
Affix the provided return shipping label to your parcel and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects the items, we will issue a credit to your original payment method or wholesale account balance within 5-7 business days.
